Dutchfulfillment

Agreement to Terms

By accessing and using Dutchfulfillment's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Service Description

Dutchfulfillment provides warehousing, order fulfillment, and logistics services for e-commerce businesses. Our services include:

Inventory storage and management
Order processing and picking
Packaging and shipping
Returns processing
Integration with e-commerce platforms

Account Registration

To use our services, you must:

Provide accurate and complete registration information
Maintain the security of your account credentials
Promptly update any changes to your information
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access

Pricing and Payment

Our pricing structure includes:

Storage fees based on volume and duration
Per-order fulfillment fees
Shipping costs (passed through at cost)
Additional services as requested

Payment Terms: Invoices are issued monthly and payment is due within 14 days. Late payments may incur additional fees.

Client Responsibilities

As a client, you are responsible for:

Providing accurate product information and packaging requirements
Ensuring products comply with all applicable laws and regulations
Maintaining adequate insurance for stored inventory
Timely payment of all fees and charges
Providing reasonable notice for inventory changes

Liability and Insurance

While we take every precaution to protect your inventory, our liability is limited as follows:

Maximum liability per incident: €10,000 or actual value, whichever is lower
We are not liable for indirect, consequential, or special damages
Clients should maintain their own insurance coverage
Claims must be reported within 48 hours of discovery

Prohibited Items

We do not handle the following items:

Hazardous materials and chemicals
Perishable goods requiring refrigeration
Illegal or counterfeit products
Weapons and ammunition
Items prohibited by shipping carriers

Termination

Either party may terminate this agreement with 30 days written notice. Upon termination:

All outstanding fees must be paid
Inventory must be removed within 30 days
Storage fees continue until inventory is removed
We may charge reasonable fees for extended storage

Dispute Resolution

Any disputes arising from these terms will be resolved through arbitration in accordance with Dutch law. The venue for arbitration shall be Amsterdam, Netherlands.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Questions About Our Terms?

If you have any questions about these Terms of Service, please reach out to us.